Contact us
We are here to help members of the Kongu Vellalar Gounder community with anything related to matchmaking on Kongu Thirumanam — from verification and profile edits to safety concerns.
What to contact us about
Reach out if you need help with any of the following:
- Trouble signing in or verifying your community certificate
- Editing or resubmitting your profile after a review
- Reporting a suspicious profile or a safety issue
- Questions about privacy, interests, or how matching works
- Requesting deletion of your account and data
How to reach us
Support inside the app
The fastest way to reach us is the Support button inside the app once you are signed in. It sends your message directly to our team along with the context we need to help you.
You can also email us at [your email]. Please include your registered email address so we can find your account.
WhatsApp community group
Join our WhatsApp community to stay updated and connect with other Kongu families:
Join the WhatsApp groupResponse times
We are a community service and read every message. We aim to respond within a few business days. For safety-related reports, we prioritise your message and act as quickly as we can.